Responsible Gaming Policy

Our Commitment to Responsible Gaming

77ph is dedicated to providing an entertaining and safe online gaming environment. We recognize gambling as a leisure activity and we share a responsibility with our players to maintain a healthy relationship with our products. We implement practical safeguards to help players stay in control, support those who may be at risk, and maintain fair access to our services in a regulated framework.

Protecting Young Players

Access to 77ph is restricted to individuals who are 18 years of age or older. We verify age and identity as part of the account registration process and may request supporting documents when necessary. If underage activity is identified, we will take immediate action to suspend or close the account and remove any associated access. We advise guardians and family members to be vigilant and report concerns to our support team.

Staying in Control: Personal Responsibility

Responsible gaming starts with the player. We encourage you to treat gambling as a form of entertainment, set reasonable limits, and avoid relying on gambling for income. Guidelines include:

• Gamble for fun and within your means; never chase losses.
• Set strict budgets and limits before you play; do not exceed what you can afford to lose.
• Take regular breaks and assess whether gambling remains enjoyable.
• Keep other activities and obligations in balance with your gambling.

Self-Assessment and Warning Signs

To help you reflect on your gambling behavior, answer the following questions honestly. If you answer “Yes” to several items, consider seeking additional support or using our protective tools.

1. Have you ever gambled longer than you planned?
2. Have you ever spent more time gambling than you intended?
3. Have friends or family expressed concern about your gambling?
4. Have you gambled to escape worries or trouble?
5. Have you borrowed money to gamble or to cover gambling losses?
6. Has gambling affected your sleep or personal relationships?
7. Do you feel compelled to gamble again soon after a loss?
8. Have you tried to cut back but found it difficult or impossible?

The more questions answered affirmatively, the higher the potential risk. If you have concerns, consider using the protection tools described below and seeking professional guidance as appropriate.

Tools to Help You Manage Gambling

77ph provides practical controls designed to help you maintain balance. You may activate any tool at any time via your account, subject to the defined terms for each tool.

Time-Out

Time-Out gives you a temporary pause from gambling. You may select a period of 1 week or 1 month. Once activated, you will not be able to deposit, view products, or place bets for the chosen period. Time-Out takes effect immediately and cannot be reversed before the expiry date. After expiry, access is automatically restored unless you initiate another period.

Notes: we will pause marketing communications within 2 working days of Time-Out confirmation. We will implement safeguards to prevent the creation of new 77ph accounts during Time-Out. Attempts to register new accounts during Time-Out will be blocked, and any pending funds will remain in the existing account until the period ends.

Cooling-Off Period

The Cooling-Off Period provides a longer break from gambling. You may select a fixed duration of 6 months. DuringCooling-Off, you will be restricted from depositing, viewing products, or placing bets. The period begins immediately and ends automatically on the expiry date. You may withdraw any remaining balance in accordance with our withdrawal rules, provided rollover requirements are met. Marketing communications are likewise paused for 2 business days after confirmation. Any attempt to register a new 77ph account during Cooling-Off will be blocked.

Self-Exclusion

Self-Exclusion allows you to temporarily or permanently exclude yourself from gambling on 77ph. You may submit a Self-Exclusion request by contacting our support team with the following information: your 77ph Member Code, your first name, your last name, and your reason for requesting exclusion (for example: financial instability, loss of gambling control, mental health concerns, relationship impact, or work/education impact).

Important: you should withdraw any available balance before submitting Self-Exclusion. Once Self-Exclusion is applied, you will not be able to log in or withdraw funds during the exclusion period. The standard process for reactivation applies after the exclusion ends, subject to any applicable waiting period. We will take reasonable steps to prevent you from opening new 77ph accounts during Self-Exclusion, and any new account attempts may be blocked. Marketing communications may be paused within 2 working days of confirmation.

Your Friends and Family

Problem gambling can affect those around the individual. If you are concerned about someone’s gambling, approach the conversation with care and offer support. Encourage the person to use available protective tools and seek professional guidance if needed.

Help and Support

If gambling is affecting your life, seek appropriate support and speak to a trusted person. Consider contacting locally available professional counseling or gambling support services. You may also contact 77ph Support for guidance and assistance via our Live Chat or email. Our team responds promptly and will help you explore protective options and resources in your jurisdiction.

Privacy, Safety, and Compliance

77ph operates under applicable gaming laws and regulates the safety and privacy of player data. We implement age verification measures and security controls to protect your information and ensure fair play. This policy is intended to support you in gambling responsibly and to provide clear actions you can take to stay in control.